Here’s some quick info to help understand the next steps...
Before lodging your claim, there’s some information you can gather for Mercurien.
What we’ll need
Details to identify your policy (the policy number, policyholder, contact details)
Details of the incident and damage (what happened, when & where the damage occurred)
Photos that you have of the damage or loss
A police report (where the claim relates to theft or malicious damage)
Understand your cover
You can check the details of your cover on your Certificate of Insurance (COI)
Your Product Disclosure Statement (PDS) also outlines what your policy does and does not cover.
Let’s lodge your claim
To start your claim by completing the online claims form.
Once completed, it goes straight to the Assetinsure claims handling team. Assetinsure will get in touch with you to discuss what the next steps are, request any further information required and confirm the details of your claim
